Broken Business by José R. Hernandez
What is Broken Business about?
The book examines why scandals, misconduct, and corruption happen within businesses.
The author, José R. Hernandez, then goes on to teach the reader how to get out of such a crisis and how to prevent one from happening in the first place or in the future.
Along the way, Hernandez uses personal stories of his work with some very large corporate clients to illustrate the points that he is putting across.
I have never read, or heard of, another book on this subject.
This book is not for me …
… because I work in my own little world of one!
I’m self-employed, and my daily goal is to build new passive income streams and grow them.
I very much operate as an individual, and therefore the teachings in this book do not really apply to me.
However, that does not mean I didn’t find the book interesting – I did! And I learned a lot of new stuff too!
One of my key takeaways from the book is that misconduct is inevitable in any business. Hernandez explains how corporate corruption begins and that it is largely down to human nature.
Now, although this book is not written for someone in my self-employed position, it’s a perfect book for anyone who is in a leadership or managerial role, and you don’t have to be the CEO to get value from this read!
The book’s structure
Hernandez has created seven steps that you can follow to help reform your company. He calls this ‘The Empowering Integrity Process.’
These seven steps are then broken down into two sections.
Steps one to four cover ‘the problem’ and provide you with details on how you can manage and fix a crisis situation. This section covers the process that’s required to reform your business, the way the legal system works, how to work with the authorities, and what your desired goals should be to ultimately reach a favorable resolution.
Steps five to seven cover ‘the solution’ and give details on how you can prevent a crisis from happening in the first place. This section covers how to set up the desired procedures and environment to deter misconduct, how to identify and manage misconduct if it arises, and how to integrate a good ethics and compliance program for your business to prevent misconduct in the first place.
At the beginning of the book, the author states that if you are currently in a crisis, then you need to read the whole book. But if you are not in that unfortunate situation, then you can skip to section two (steps five to seven).
However, I would still recommend reading the whole book so that you can get a full understanding of the problem.
My overall thoughts
Broken Business has been very well thought out and scores highly on the Quality of Information.
There’s more to this book than you might at first might think. It certainly opened my eyes and gave me a greater understanding and appreciation for the complexity of the subject.
I would go so far as to say the book is essential reading for anyone who is in charge of a medium to large scale enterprise.
Have you read Broken Business?
This review is my own personal and honest opinion.
If you’ve read Broken Business, I’d love to hear your thoughts on the book. Drop me a comment below, and don’t forget to give the book your own score out of ten by using the Reader Rating bar above.